Go First Refunds

You have to check with the airline or the agency which booked tickets.

You are requested to check this with the airline or the agency which booked the ticket. 

Please check with the airline or the agency which booked tickets. 

The airline is in doldrums. Many people might not have received their refunds. 

Only the airline or the agency which booked tickets for you will be able to tell  you that. 

These are troubled times for the airline. You will have to check with the agency or airline, whoever you booked tickets with.

If you booked with the agency, then please get in touch with the agency for this. If booked with the airline, then please get in touch with the airline.

Please get in touch with the airline or the agency with which you booked tickets. 

Please check this with the airline office/ desk. 

Please get in touch with the airline or the agency which booked tickets. 

Cancellation charges depend on cabin classes and number of days before the scheduled departure time of flight cancellation is done. So, if flight is domestic, then all classes of travel have following cancellation charges-

 i) 0-2 hrs before - 100% cancellation charges; ii) 0 to 3 days- Rs 3500 or fare whichever is lower; iii) 4 days or more- Rs 3000 or airfare whichever is lower.

You shall raise this matter with the GoFirst since it is a loss due to delay of flight.

Please use English language for queries.

You are requested to speak to the agency which booked the ticket. 

Please check this with the airline and the bank.

You can raise the concern with the airline, if you have booked tickets with it. The refunds can take 7-10 days for processing.

If airline cancelled the flight, it will refund you the money within 7-10 days. Please check the time period of giving refunds with the airline.

Please check with the airline directly.

You are requested to seek refunds from the airline or the agency, whoever booked tickets.

You have to seek it from whoever booked tickets for you-airline or agent.

Please check with airline or agency, whosoever booked tickets for you.

PLease check with the airline. We are not the airline,  nor associated with it in anyway.

If yours is a case of "No Show", then only some taxes are to be refunded. Do check your air ticket for rules and conditions. Details would be given there.

Please note that we are neither the airline nor any agency. Normally, refunds are processed in 10-12 days time. For alternative flight options, please get in touch with the airline directly.

Please check with the airline or the agency, whoever booked tickets for you.

There must be an online provision for the same on the website of the airline under Manage Booking section or likewise. Please check. Otherwise, you will need to speak to the customer service agent of the airline.

You shall get in touch with the airline if you have booked tickets with it. If some agency has booked, then please get in touch with it. It shall have been credited by now since it is more than 10 days.

PLease get in touch with the airline. We are not the airline and are not associated with it in any way.

The number of customer service is given right on top of website at goair.in

Please note that we are not the airline. Neither are we any ticket booking agency. You shall approach the agency or airline directly, whoever booked your tickets.

please get in touch with the airline in this respect.

Please make use of the airline social media handles, such as Facebook or Twitter accounts to seek assistance. However, you shall first also try the customer service at  18602 100 999 / 91 22 6273 2111.

If airline has cancelled the flight, refunds will be given by the carrier. However, you will have to approach the customer care of the airline for any such queries. Try using their social media accounts, such as Twitter for your query.

Airline shall refund the money if the cancellation was done by it. You will have to book another one. If airline contacted you for an alternative flight which was not good for you and you did not take the proposal, then also the airline shall refund the money.

Please use the English medium for communication.
 

If the flight was delayed and you opted not to cancel the tickets, then the airline assumes that you will be flying. And, if you did not fly, it will amount to a 'No Show'. We believe that there is miscommunication and misunderstanding in your case. Please inform the airline about the actual facts and then see whether it can refund the amount or not.

If ticket is booked with some agency, you shall ask the agency for the timelines. If ticket is booked with the airline, precise timeline will be given by it. We can say that the refunds are required to be processed in 7-10 days. 

You have to get in touch with the airline in this respect. 

It shall be 7-10 days. 

Did you book tickets with agency? You will have to check this with the agency, if tickets are booked with it. Since you did not show up for checkin this might not entail you to refunds. 

Please contact the airline directly. We are not the airline company. 

If you do not want to travel with the airline in near future and the amount adjusted, you can seek release from the credit shell by making a formal request for the samel through email or by contacting the customer care of the airline. 

We are not the airline, please check with the entity which booked ticket for you.

This depends on your fare conditions. Please check the ticket or seek help from whoever booked the tickets for you. 

You can do it from where you have bought the ticket. If ticket booked with agency, approach it for cancellation. If ticket booked with the airline, approach it. You can cancel tickets online or by telephonic call.

please make a formal request of refunds from the airline. Please note that we are not the airline. 

 If the Goair tickets were cancelled by you, the refunds will depend on the terms and conditions of your ticket which are mentioned in your e-ticket.  For getting refunds or following up for the same, only the entity which booked ticket will be able to say anything.

Please check the terms and condition of your fare type when booked. Since flight was missed, you might not have much to get back in refunds.

You can do it online or speak to customer service executive of airline or agency who booked tickets.

We are neither Yatra nor the airline. We are an independent website. Please check the same with your ticket booking agency.

PLease make use of the English language for queries.

This is something for which the airline is answerable. Please get in touch with them.

You can seek the refunds from the airline or the agency which booked tickets. Please make a formal request for the refunds. 

You can change the itinerary by visiting the Manage Booking section on Go Air website. 

Rs 3000 is the ticket cancellation charge. If ticket is refundable, rest of the amount would be refunded. 

1) what charges are you talking about? Baggage allowance is per passenger. So, you can not take his/her baggage for free along with your allowance. 

2) Ticket cancellation in advance is always better than No Show. 

This will depend on the circumstances which led to delay. We would suggest that you go through this: https://static.goair.in/media/2446/car_policy.pdf

You need to check this with the airline only. We would not be able to help in this matter. 

You have to ask for this amount from the agency or airline which booked ticket. 

PLease seek the same directly from airline. Either email them or contact them on phone. 

Please contact the agency which booked ticket for confirmation. 

Rs. 2,225 is the ticket cancellation charge. Rest would be refunded if it is a refundable ticket

You have to contact the person or agency which booked ticket for you. 

Get the rescheduling done by speaking to the airline about it. 

Please do it with the booking entity.

You need to get in touch with the airline since only it will be able to provide all answers relating to refunds

You are requested to contact the airline for this purpose. 

You need to speak to airline. We do not think you shall need to cancel the ticket. 

You need to contact the agency which booked the ticket. If it was airline, please call the customer care of the airline to know what amount would be refunded.. Normally, cancellation charges are deducted. 

We are not yet open to call centre operations. Please write to us for getting answers to queries. 

There are multiple such problems associated with airlines these days. At first, there is a need to ascertain whether tickets were refundable or not. Then there is a need to raise a formal request. If these were refundable, then the there is a deducation of cancellation charges and then refunds are processed. These cancellation charges vary from airline to airline. After this, even when the refunds are processed, the first preference by airline is to put the money in the credit shell which most of these companies maintain so as to use the money for your future travel. By keeping money in credit shell or wallet and not returning to you, airlines try to save on the processing charges. So, please do call the airline and ask whether they have also kept the money in any such credit shell or not. You can ask for release of funds from this credit shell. 

Please contact the airline or the agency which booked tickets. 

You need to contact the entity which booked the ticket. 

Please be informed that we are an independent identity and you never booked ticket with us. Please contact the entity where you booked tickets.

In this respect, only the entity which booked your ticket would be able to help you. If it is Goair where you booked ticket, please approach it. 

Please get in touch with the airline for this purpose. 

Please contact the ticket booking entity for the same. 

We are not the Goair airline. PLease contact the airline. The airline might have kept it in the credit shell. PLease ask for releasing it to your account.

Did you raise a formal request for refunds? If not, please raise it. Also, ask them not to keep in credit shell if you want it back into your account. 

For refunds, please raise a formal request and get in touch with the airline. 

Airline should have informed you about the next flight. Anyways, you can seek either another flight or full refund. 

At first, we are not an airline company. Second, for getting refunds, please raise a formal request with the airline or the agency which booked your ticket.

Please get in touch with whosoever booked tickets fo ryou.

We are not related to Goair and are only an informative website. Airlines have very clear policies on carriage of passengers with medical issues. It seems there has been improper communication between the airline and you, especially w.r.t. medical condition of your brother. If you feel aggrieved at airline behaviour, please take up matter with it using the email or contact number. 

You are requested to pursue the matter directly with the entity which booked tickets (airline or agents). Refunds issues will be taken up by whosoever books tickets. 

If airline customer service do not attend to the call, please use chat or email methods of communication. You can also engage them on social media.

You will have to take up  the matter directly with the airline. Did you cancel the booking or have got the tickets thereafter? 

You will have to approach the entity which booked ticket. If it was Goair, please approach it for the same.

Please use english language for communication. 

You shall seek the refunds from the entity which booked ticket, agency or airline. A formal request in the form of telephone communication or email needs to be sent to them. 

Please seek the details of this information from the agency or the airline which booked ticket. 

You shall get in touch with the customer care once again and seek the refunds. You must also ask whether any refunds were due or not. 

You can raise the matter with Nodal Officer, Ms. Neha Bora at nodalofficer@goair.in

Money will be refunded back through same channel which was used for making the booking. If you do not get refunds within 7-10 days, please do communicate with the agent or the airline (wherever ticket was booked)

It shall be given to you through bank only.