IndiGo Airlines Refunds

Please get in touch with the airline directly. We are not Indigo Airline, but are an independent website. 

Rescheduling charges are Rs 2500.

You shall be approaching the airline at first for the compensation and make a formal request for the same. We expect it works out at the level of airline itself.

We are not able to check. PNR seems to be wrong. Have you booked with agency and this seems to be its confirmation number.

We do not think this will entitle you to compensation. Please read through the terms and conditions on airline website. If the delay is caused, the reason for delay holds importance. Also, the delay can entitle you to have  a refund, or a future travel date, or alternative flight but not compensation.

We would suggest that you read through the airline policy for compensations. We do not think that the airline will provide any compensation for 30 minutes delay. However, to begin the procedure for compensation claim, you can either call the airline customer service or write an email to them.

It depends on terms and conditions of the ticket. In any case, the refund amounts on cancellation of tickets are determined after deducting at least cancellation charges. 

Please raise the formal request with the airline through any channel of communication.

You will get it through the entity which booked the ticket. If ticket booked with the airline, it will give the refunds. If booked with agency, it will give refunds. You need to contact them. If you have not raised a formal request for the same, it is always good to do it. 

We are not the indigo airline and not related to it. 

We are not the airline. Please contact the airline directly, if you have booked with it. 

Please contact the agency which booked tickets for you. 

Depends on when it was missed. 

7-10 days.

You just have to raise a formal request in this respect either by calling their customer service or through email and it will be done. 

You shall get in touch with the airline or the agency which booked ticket

Ticket cancellation charges of about Rs 2250-2500 would be deducted. It also depends on which type of ticket you bought. Airline or agency, who booked tickets, would inform you. 

You can do it by speaking to the airline customer care. 

You will have to approach the airline for refunds. They might have kept your sum in credit shell, you are requested to seek its release from the airline. 

Once you would be making a new booking, you will be able to use the amount kept in credit shell for buying tickets.

Please approach airline or agency whosoever booked ticket.

Ticketing agency will inform about the correct refunds status. 

Please seek this information from the airline or the agent who booked the ticket. 

Any compensation arising out of cancellation or delay of flights will be processed as per DGCA guideline outlined in Civil Aviation Requirement, Section - 3, Series M Part IV. This document can be accessed at : http://baggage-allowance.info/blog/dgca-rules-for-passenger-rights-for-flight-delays-cancellation-and-denied-boarding/

There would be a ticket cancellation charge of about Rs 2250. Precisely what amount would be refunded can not be disclosed by airline to us. Please quote your pnr no to airline to know details.

You shall immediately contact the airline or the agency with which you have booked. One of it would be reversed. 

You must contact the airline to know if ticket was made or not. 

Ticket cancellation charges would first apply. You can always re-book and claim for refunds. Exactly how much of refunds will be provided will be told only to you by the entity which booked ticket (airline or agent)

Please follow up with the airline or do it on your own online. 

You will get the refunds. 

Please use this link https://www.goindigo.in/contact-us.html

You can get it by contacting the airline or the agent who booked ticket. 

At first, let us make clear that we are not related to any airlines and we do not have telephonic customer service support. So, you did not speak to us. 

Second, since yours is a case of No Show, some small amount will be refunded. You shall speak to the customer service of the airline. 

You shall raise a formal request whether you booked with an agent or an airline. If booked with agent, then agent has to be approached for this purpose. If booked with airline, it has to be approached. These days, airlines keep refundable amounts in their credit shell which enables you to travel in a future date. So, you can request for release of money from credit shell if you want it in your account. Refunds will be given back through the same medium which was used for booking of tickets. 

We are not related to any airlines. Please do it on your own end by calling the customer service of the airline. 

You need to contact the airline for this purpose. We are not related to any airline. 

You will get refund into your bank account. You will have to raise a formal request for the same. 

There is no specific answer to this query. 

You can seek refunds by making a formal request for the same with the airline. 

We would request you to contact the airline in this regard. They would have all record, even if there was failure in ticket booking. 

Refunds are not granted in full and there are cancellation charges which have to be paid. If you have any issue with respect to the refunds, pleases speak to the airline directly if you have booked tickets with it. 

yes, at the time of cancellation, the airline will notify you whether you want to keep it in shell or not. If you opt not to keep in shell, then it will get transferred to account . 

This is one of the rare bad experiences. You are required to be at airport check in counter at least 2 hrs before departure time. However, since flight was pre-poned, you could get in touch with nodal officer on following contact details: Ms. Priya Kataria E-mail: NodalOfficer@goindigo.in. 

If you miss the flight and do not show at boarding gate at the appointed time, you will be considered a 'No Show' and all amount will be forfeited except for some nominal charges which will be refunded back. 

Airline will not provide us this information and neither can we start process of refunds. Whosoever booked the tickets will only be able to process this request.

Yes, please contact the agent who booked tickets.

Refunds will have to be processed through the agency. You will have to speak to the agency for alternative flight arrangement. This can be done but we can not assure that it will not entail any costs. 

There is no frequent flyer program for indigo airlines.

You must raise a formal request with the airline, if booked with it directly or with the agent which booked it. This can be done through email or phone while asking airline to do the needful. Yes, if it is a refundable ticket, you will get the refund after deduction of applicable charges. 

At first, please raise a formal request for refund. Second, it will be paid back to your credit card account within 7-10 working days. 

Airline will communicate with you or your ticket booking agency regarding this. Please follow up with them.

All options are provided in the content in website at http://www.baggage-allowance.info/indigo-airlines-refunds

You will be notified via email or SMS by the airline or agency which booked your ticket.

Chennai airport shut for 4 days.

Refunds are processed by agencies which make your ticket. You will have to approach the booking agency for this and initiate the process of refund by making a request for the same. 

Indigo does not have a frequent flyer program.There is no question of these being accumulated or redeemed. 

Since you have done bookings before 1 April, 2015, you will be charged at rate of Rs 1500 per passenger. The new fee slan structure will be for bookings made on or after 1 April, 2015