Air India Check-In and Boarding

(updated: 28-02-2018)

With Air India, you can check in different ways. You can make use of its counters at airports, website, mobile, city counters of Delhi, telephone and automated passport control in USA.

Counter Check In at airports

At the counters the check in closes 45 minutes before departure (for domestic flights). The international counters close 60 minutes before departure. For all those international flights, whose domestic leg is travel in India, the counter at IGI airport, Terminal 3, closes 60 minutes before departure.

Air India provides the web check in facility except for travel happening from Dhaka, Dubai, Muscat, Bahrain, Melbourne and Sydney.

Web Check In

Website check in not available at Bahrain, Dhaka, Melbourne, Sydney, Dubai and Muscat. For other routes, the web check in facility is available within 48 hours of departure and closes 2 hours prior to departure. For domestic travel within India, boarding passes are issued. For international sectors, the boarding passes are not issued. Rather, confirmation slips are provided. If the passengers are traveling only with a hand luggage, they can proceed directly to security check counters but if they are traveling with check-in baggage, they have to contact Baggage Drop counter and get their tags. So, suitable time provision shall be kept for this purpose.

Advance check in facility is also provided to passengers traveling from Mumbai to USA/UK/Europe on the same day and up to 8 AM the next day. They can personally contact the Mumbai airport AI office between 11 AM to 6 PM for this purpose.

Kiosk Check In

This facility is available for domestic flights only. This is a self check in facility and helps in speeding the process of check in.

Tele Check In

Passengers traveling in executive class and members of frequent flyer programs who are not traveling with check in baggage and have confirmed booking can avail this facility of telephone check in on domestic flights from six airports of Delhi, Mumbai, Hyderabad, Kolkata, Chennai and Bengaluru.

City Check In

This facility is available in selected cities to those passengers who are have confirmed reservations and are traveling with hand baggage only. In Delhi, you can also check in at different Metro Rail stations at the Airport Metro Express Line.

City Check In facility is also available for international flights departing from Delhi. It is available on Airbus Flights and for passengers traveling with hand baggage only. This is available 24 hours prior to departure of flight. For this check in passengers are required to contact the reservation office at Safdarjang between 9:30 AM to 6:30 PM.

Mobile Check In

Mobile check in facility is also available for passengers traveling only on domestic flights and from six airports of Delhi, Mumbai, Kolkata, Chennai, Hyderabad and Bangalore. Passengers are required to log on to http://flyai.mobi for this purpose. It is available 24 hours-2hrs before departure.You get a Mobile Bar coded boarding pass in mobile. However, you still need physical boarding pass print out and report to check in counter at airport 40 minutes before departure. Baggage drop counters close 40 minutes before departure of flight. Therefore, you shall plan your schedule accordingly..

Automated Passport Control (APC) for USA

This facility is available for US and Canada Passport Holders (who have B1-B2 visitor and business visa stamps) entering USA. This is currently available only at JFK airport and Chicago O’Hare airport.