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You are required to inform Air Vistara at least 48 hours ahead of your flight schedule at their customer service number in case there is a need for special assistance.
For pregnant women, the period of restriction beyond which they are not allowed to travel, is dependent on the number of uncomplicated pregnancies.
In case of first such pregnancy, they are not allowed to travel beyond the 36th week. In case of multiple uncomplicated pregnancies, they are not allowed to travel after 32nd week of pregnancy. A medical certificate from her treating gynaecologist/obstetrician is required to be produced if travel has to happen between the 29th to 32nd week of pregnancy, irrespective of whether it is a case of first or multiple uncomplicated pregnancies. This certificate shall state the number of weeks of pregnant, expected delivery date, absence of complications and that she is fit to fly.
In case there is a history of complications in pregnancy, pregnant women are not allowed to travel beyond 32nd week. For those traveling in period of 29th to 32nd week of pregnancy, there is a need for being accompanied by an MBBS doctor and get clearance from MEDA (medical department of Air Vistara).
In cases of uncomplicated deliveries, women are allowed to fly from 48 hours after delivery till the 7th day on production of a fit to fly certificate. However, in case women have faced complication in delivery, they are allowed to fly after one week of delivery and on production of a fit to fly certificate.
From age of 7 days to 2 years, a child is considered as an infant on Air Vistara. Vistara charges Rs 953 for Infants. Unaccompanied Minors (UM) in the age of 5-12 years are allowed to fly on board Air Vistara. Both classes of children are required to carry the ID proof and their birth certificates as proof of DOB.
For UMs a fee of Rs 2500 w.e.f tickets from 27 February, 2018, is charged for providing them services. A UM form is required to be filled in wherein the name of person to whom the child is to be handed over is also written.
For children in age of 13-18 years, the UM service is optional and can be waived at the instance of the parents/guardians of the child. In this case, “UM Assistance and Minor Handling Form” is required to be filled in.
If there is a need to carry a person in wheelchair, the request for the same shall be made at the time of making the booking as there are limited number of wheelchairs allowed on each flight. Personal wheelchairs are also allowed on-board and there are no charged for the same by the airline but there might be instanced where the airports authority might levy additional handling charges. Passengers using this service shall ensure that only manual collapsible and those wheelchairs which are powered by non-spillable batteries are allowed in the cabin. Further, the batteries are required to be disconnected, sealed and insulated.
If you are visually impaired, Air Vistara allows you to carry a service dog inside the cabin. However, the dog shall be well trained, harnessed and muzzled. There is also a requirement that the dog shall not occupy a seat and that it shall be seated on a moisture absorbent mat under the seat all the time.
If you are hearing impaired, then there is provision for meet and assist service at the airport.
Carriage of pets no longer allowed on Vistara flights in check-in hold. However, the airline does allow guide dogs for visually impaired passengers to be taken in cabin on the condition that these are disciplined, fully trained, vaccinated and harnessed. The guide dogs are required to be seated on moisture absorbent mats.
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Radhika Garg
Posted on 13-Sep-2023Admin Reply :
You shall be able to bring it. PLEase check the guidelines here: https://www.airvistara.com/sg/en/travel-information/vistara-experience/on-ground/special-assistance/travelling-with-a-service-dog
Himani
Posted on 29-Jul-2023Admin Reply :
The idol can be taken but it will depend on its size and the material from which it is made.
Rubiya Rahim
Posted on 08-Jan-2023Admin Reply :
You have to take one Fit to Fly certificate from your treating gynaecologist/obstetrician. It shall state number of weeks of pregnant, expected delivery date, absence of complications and certify that she is fit to fly
Komal
Posted on 18-Jul-2020Admin Reply :
Pregnant women are generally being discouraged from flying in present time due to Covid 19. Please get in touch directly with the airline to know the conditions under which they will allow.
Sadaf
Posted on 19-Jun-2019Admin Reply :
Please outline the nature of service expected by you. Please note that we are not Vistara airline.
Padma Mohapatra
Posted on 04-Jun-2019Admin Reply :
You have to speak to the airline in this respect. The early you speak the better. You will also have to check how many wheelchairs in a flight is allowed by the airline.
Snigdha Pidaparthi
Posted on 19-Sep-2018Admin Reply :
We checked with the airline and got the information that carriage of Pets on Vistara flights is no longer possible.
Mira
Posted on 18-Sep-2018Admin Reply :
Yes, it can be carried. Please read the terms and conditions , along with the charges associated with the carriage of pets in cabin in the content above.
Lipi Das
Posted on 10-Sep-2018Admin Reply :
Vistara now allows carriage of pets in check in. Details are given here: http://www.baggage-allowance.info/air-vistara-special-assistance
Rin
Posted on 03-Sep-2018Admin Reply :
Details on carriage of pets are given here: http://www.baggage-allowance.info/air-vistara-special-assistance
Anoushka
Posted on 23-Aug-2018Admin Reply :
We do not think Vistara allows carriage of animals in its flights. Please consult the airline local office for more information.
THIAGU
Posted on 31-Jul-2018Admin Reply :
If it is a single pregnancy and there are no complications in the pregnancy, then you do not need a fit to fly certificate if she is 27 week pregnant on the date of flight.
Please note that you have to calculate pregnancy weeks from the date of flight.
Vijay Sharma
Posted on 17-Jul-2017Admin Reply :
Please contact Vistara directly for your requirements and inform about the same well in advance of travel date.
Tasneem Ahmed
Posted on 15-Jul-2017Admin Reply :
Normally, the baby has to be born at least 7 days before the scheduled departure date of flight. You will have to get in touch directly with the airline customer support for your special case. You might need a fit to fly certificate.
vishal
Posted on 01-Mar-2017Admin Reply :
Yes, you can carry. Please read through the website content above to know basic terms and conditions.
Smita Agarwal
Posted on 19-Feb-2017Admin Reply :
It can be taken in the check in hold of the airline.
Murali Menon
Posted on 12-Nov-2016Admin Reply :
Dear Sir, we are not an airline and do not provide ticketing service. We only provide information about airline services to people. You will have to speak to the airline representative for arranging a wheelchair. We can not do that on your behalf. We can only tell whether wheelchair facility is available or not and to what extent airline would be able to help you.
Murali Menon
Posted on 11-Nov-2016Admin Reply :
You have not done the ticket booking as well since we are not providing ticketing service at this stage. You shall speak to airline directly for this service or with the agency which booked tickets.
tenzin thoesam
Posted on 28-Oct-2016Admin Reply :
There is no policy on carriag of pets in Air Vistara.
Rajeev Mittal
Posted on 05-Oct-2016Admin Reply :
Please contact the airline to know precise location till where the wheelchair would be provided.
VARSHA GONDANE
Posted on 28-Sep-2016Admin Reply :
She will get the assistance inside the airport.
Ashok
Posted on 17-Sep-2016Admin Reply :
Sorry for being very late to reply. Please contact airline directly for any special assistance required.
vikash kumar jha
Posted on 13-Sep-2016Admin Reply :
yes, allowed to fly, provided there is no medical complication.
Soumya Devvrat
Posted on 05-Sep-2016Admin Reply :
No allowance is provided for infants. You can check in the stroller which has to be fully collapsible
Amrita
Posted on 27-Aug-2016Admin Reply :
No charges for it mentioned by airline.
Aarya
Posted on 24-Aug-2016Admin Reply :
Fit to Fly certificate is required from treating doctor
Trupti
Posted on 07-Aug-2016Admin Reply :
Only service dogs are allowed in cabin.
Pallavi desai
Posted on 07-Jun-2016Admin Reply :
You can ask for it anytime before the flight but it better to give at least 1 day time to make arrangements.
Maria Francis
Posted on 18-May-2016Admin Reply :
School ID card is accepted as valid ID proof.
Asif Bhat
Posted on 31-Mar-2016Admin Reply :
Yes, pets are not allowed on Vistara. Jet Airways allows carriage of pets in hold baggage.
mukta
Posted on 29-Jan-2016Admin Reply :
You are requested to take up this matter directly with the airline. We are not related to the airline in any way. Hence, can not execute this request.
Raj Kumar Dhupar
Posted on 30-Dec-2015Admin Reply :
Pets are not allowed on Vistara Airlines, neither in cabin nor in cargo hold.
Shruti
Posted on 19-Dec-2015Admin Reply :
You can make a formal request to the airline for this. This can be done. You can also check in well in advance from your home by using online means.
rakhi
Posted on 26-Nov-2015Admin Reply :
Nothing else needed.
neeti sachdeva
Posted on 11-Sep-2015Admin Reply :
For 8 months old baby, it is suggested to bring own food. You can carry stroller- fully collapsible.
Lalita
Posted on 24-Jun-2015Admin Reply :
Sorry, pets are not allowed on Air Vistara flights. Only service dogs for blind people are allowed in cabin.