Go First Check-In and Boarding

For checking in to Go First flights, it is required to carry a valid Photo ID card for verification purposes. This ID proof could be:

• A Driving License
• Pan Card
• Voter ID card issued by Election Commission of India
• Adhaar Card
• ID card of reputed private organizations and semi-govt. enterprises
• Passport

These IDs shall be taken in original and in printed form to the airport.

Go First Check-In Policy

GoAir allows check-in in two ways- Airport Check In at the Counter and Web Check In. Due to Covid 19, web check-in is mandatory.

Airport Check-In Times

The airport Check In begins 3 hours and reporting time for passengers is atleast 60 mints prior to scheduled departure of flights. Printed itineraries are also required to be produced.

You might also be asked to produce the credit card used to make the payment for the ticket. If you have booked ticket using credit card of another person who is not travelling, you must bring a print-out of the front and back parts of the credit card signed by that person and stating that he/she has allowed use of his/her credit card for your travel. It is also required to mention the name of person taking the journey, the sector on which he/she is travelling and the date of travel. 

The closing time of check in counters is 60 mints and of boarding gates is 25 minutes prior to scheduled departure of flights. Failure to report within the stipulated time limits will be a case of ‘Gate No Show’ and this will result in your baggage being offloaded and all gross fare except the PSF and UDF fee being forfeited.

It shall be noted that refunds of PSF and UDF would be initiated only when Customer gives the request for same in writing within 15 caldendar days from date of cancellation or 'No-show'.

Web Check In

Go First Web Check in can be done using the 'Web  Check In' tab in the booking engine on its website (https://www.flygofirst.com/plan-my-trip/) under 'Plan My Trip'.

Go First Online Check In for Domestic Flights through its website/app begins 72 hrs before scheduled departure of flights and continues till 1 hrs before departure. 

For international flights, web check-in begins 48 hrs before and continues till 02 hrs before the scheduled departure time of the flight.

It can be availed only on confirmed tickets and for up to 9 passengers travelling on a PNR. If more than 9 passengers are travelling on a PNR, then web check in can not be used.

For passengers with checked-in baggage, the reporting time is at least 60 minutes.

Kindly note that for cities of Kuwait, Dammam, Jeddah, Riyadh, Doha, Sharjah, this check-in is restricted.

Who can not avail Go First web check in?

Passengers with infant, using unaccompanied minor service, groups more than 9 people, passengers requiring special assistance or in special medical condition are not allowed to use Goair web check in. People will check in baggage can also use it in a limited manner. They have to report to airport counter or the baggage tag counters at airport before proceeding for security clearances.