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Free check in baggage allowance on JetStar flights depends on the fare type booked. However, it does allow free cabin baggage allowance for economy and business class passengers.
In general, you are required to pay for the check-in luggage you are carrying with you. It is only in some of the fare categories where the ticket price would include the free check-in baggage.
You have the option to buy check-in baggage in weight categories of 15kg, 20kg, 25kg, 30kg, 35kg and 40kg. There is no limit on the number of pieces to be carried so long as these are within the permitted or bought allowance by weight and each bag shall not be more than 32 kg by weight. Only electric wheelchairs and scooters are exempt for this weight restriction of 32kg.
Check in baggage allowances for different fare rules are given in table below:
Economy Starter fares |
No checked baggage allowance |
Can buy 15kg, 20kg, 25kg, 30kg, 35kg or 40kg baggage allowance. |
Economy Starter fare with Plus bundle |
20kg allowance; 10kg for Jetstar Japan (GK) domestic flights). |
Can buy an additional 20kg if you need it (up to 30kg for Jetstar Japan (GK) domestic flights). |
Economy Starter fare with Max bundle |
30kg allowance. |
An additional 10kg can be bought |
Economy Starter fare with FlexiBiz bundle |
No allowance |
Buy a15kg, 20kg, 25kg, 30kg, 35kg or 40kg baggage allowance. |
Business fare and Business fare with Max bundle |
30kg allowance. |
You can buy up to an additional 10kg of checked baggage allowance. |
For any bag of more than 1 meter in length there is a fee for oversize (see below).
Certain items can be carried in check in baggage for free. These include the stroller, port-a-cot, portable high chair and car seat. A wheelchair can also be brought if you need it.
Baggage transfers in case of connections: In general, JetStar does not make transfers of baggage from one flight to another. Therefore, you will have to take the baggage at stopover airport and check in again. If the connection is not on flights with JetStar, Qantas or partner airlines of JetStar, a 3 hour time interval shall be taken.
Carry-on baggage allowance is free upto certain weight, size and number of pieces limit. This is further based on the cabin class of travel.
Economy Starter, Starter Plus and Starter Max travellers are allowed 7kg in cabin per person.
FlexiBiz passengers are allowed 10kg each.
Business Class passengers are allowed 14 kg each.
In general, JetStar counts as oversized the baggage all those items that have any one side more than 1 meter in length. In certain types of aircrafts, as given below, the oversized baggage dimensions vary.
Flight |
Aircraft type |
Maximum length |
Jetstar Airways (JQ), Jetstar Asia (3K), and Jetstar Japan (GK) |
A320, A321 and Q300 |
2.3m |
Jetstar Pacific (BL) |
A320, A321 |
2.0m |
Jetstar Airways (JQ) |
Boeing 787 |
2.77m |
There is a levy of oversize baggage fees but exception is made of assistive devices, medical equipments, mobility aids and items for infants.
Airport rates of carrying check-in baggage are divided into two segments. There is a flat rate for the first 15 kgs and thereafter, there is a per kg charge for additional kilos.
For the first 15 kgs, the flat rates depend on flights, and these are given in table below:
Flights |
Rates up to 15kg of checked baggage |
Domestic Australia and New Zealand |
AUD $60 / NZD $60 |
Domestic Vietnam |
USD $16/ VND 360,000₫ |
Domestic Japan |
JPY ¥2,600 |
International flights with Jetstar Asia (Excluding flights to Australia) |
USD $40 / SGD$60 / VND 725,000₫ / THB฿1,400 / TWD $1,400 / HKD $320 / JPY ¥5,000 / IDR 400,000 Rp / PHP ₱2,200 |
International flights with Jetstar Japan |
HKD $320 / JPY ¥5,000 / TWD $1,400 / PHP₱2,200 / CNY ¥250 / USD $40 |
International flights with Jetstar Pacific |
USD $40 / VND 730,000₫ |
Flights between Australia and New Zealand with Jetstar Airways |
AUD $75 / NZD $75 |
International flights with Jetstar Airways (excluding flights between Australia and New Zealand) and Jetstar Asia Flights to/from Australia |
AUD $100 / NZD $100 / USD $100 / SGD $100 / THB ฿2600 / IDR 1,025,000 Rp / JPY ¥8,500 / VND 1,750,000₫ |
The charges of excess baggage above 15 kg depend on whether the flight route is domestic, international within Asia or other international destinations. These rates are also given below:
Excess charges for domestic flights:
Australia |
AUD $15 |
New Zealand |
NZD $15 |
Vietnam |
USD $2.50 / VND 45,000₫ |
Japan |
JPY ¥800 |
Excess charges for international flights within Asia:
Flights Departing |
Excess Rate per Kg |
Singapore |
SGD $20 |
Indonesia |
IDR 150,000 Rp |
Japan |
JPY ¥1,500 |
Vietnam |
VND 320,000₫ / USD $15 |
Thailand |
THB ฿600 |
Malaysia |
MYR 50 |
Hong Kong |
HKD $120 |
Taiwan |
TWD $600 |
Philippines |
PHP ₱650 |
China |
CNY ¥100 |
Excess rates for other international flights:
Flights Departing |
Excess Rate per Kg |
Singapore |
SGD $25 |
Australia |
AUD $25 |
New Zealand |
NZD$25 |
Japan |
JPY ¥1,500 |
Indonesia |
IDR 200,000 Rp |
Sporting Equipments
Sporting equipments can be carried as a part of the check-in baggage. However, these are liable to be charges for being oversized or overweight. Therefore, if you are planning to carry any of these, then it is better to have a higher check-in baggage allowance booked earlier at the time of booking a ticket. Otherwise, if you pay at airport, it could be more expensive.
Golf Clubs |
Any item longer than 1 meter is liable to be charged. |
Bicycle |
Any item longer than 1 meter is liable to be charged. Bicycle tyres shall be deflated. Pedals shall be detached. Front wheel must be detached if longer than 180 cm. |
Surfboard, skis or snowboard |
Max. length allowed depends on which JetStar airline you are flying. The lengths are already given in the table above. |
Fishing Rods |
Any item longer than 1 meter is liable to be charged. Fishing rods shall not be attached to other luggage. Max length allowed depends on which JetStar airline you are flying with. |
Scuba diving |
Any item longer than 1 meter is liable to be charged. Compress gas tanks shall be empty. Spear guns shall be unloaded. Knives have to be carried in check in baggage. |
Windsurfers or sailboards |
These are not allowed as check-in baggage since these are more than the length restrictions. These shall be sent through cargo. |
Musical Instruments
Small musical instruments of weight less than 7 kg and of dimensions up to 85cm*36cm*23cm can be taken as a carry on luggage.
Large musical instruments than this can be carried on a separate seat which needs to be bought. Otherwise, it can be checked in. If the weight is more than 15 kg, it is mandatory to take it as a check in baggage.
Every flight has a limited quota of carrying musical instruments, so you must inform the airline before booking tickets so that it can tell you whether you can bring the musical instrument or not.
Pets
JetStar does not fly pets.
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Ronald Balmilero
Posted on 26-Dec-2019Admin Reply :
Which fare type within Economy cabin class have you booked? Some fare tickets have free allowance while Starter ticket does not have any check in baggage allowance for free.
Adrian Wilson
Posted on 16-Jul-2019Admin Reply :
Airlines define general categories of items which can not be carried, such as corrosive, inflammable, sharp edged items, etc. Some are prohibited in check-in (such as powerbanks, lithium ion batteries, precious items, etc.), some others are not allowed in cabin and some are not allowed at all. There is a lot of literature on internet for these regulations.
If you want to enquire about anything in general, you can ask here. We will try to help you with to the best of our ability.
David Hobin
Posted on 27-Jun-2019Admin Reply :
Yes, you can bring 3 check-in bags of 20 kg each if both of you are travelling on same PNR. Size of check in bag shall be within permitted allowance.