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Spicejet does not make a distinction between the domestic and international flights and has same Special Assistance provisions for both. The provisions of this assistance pertains to people who need medical clearance; people with special needs such as requiring wheelchairs, visually or hearing impaired, suffering from mental disorders and requiring stretchers; and, people needing special care such as unaccompanied minors, expectant mothers, and infants. These provisions are grouped below:
Who would need a medical clearance?
1. A person who has actively contagious and communicable disease.
2. If the physical condition of a person is likely to cause adverse impact on safety of other passengers and emergency evacuation procedures due to some disease or incapacitation.
3. There is a need for carrying medical equipment and need special attention.
4. There exists a possibility of aggravation of medical condition during flight.
Passengers who have special needs
1. Passengers with limited mobility and Senior Citizens requiring wheelchairs: There are no special charges for carrying people on wheelchairs. However, if passenger is boarding from a foreign destination, he or she might be required to pay the handling charges at the airport of departure. About this, the passenger is required to find the charges from the concerned airport. It shall be noted that there is a limited inventory of wheelchairs per flight, the passenger shall inform the airline at least 24 hours before the scheduled departure of flight.
For people who have been incapacitated due to illness or post-operative care and need wheelchair, there is a need to produce a Fit to fly certificate which shall not have been issued prior to 48 hours of scheduled departure of flight.
Similarly, for people who are not self-reliant, there is a requirement for them to travel with a ticketed assistant. Medical clearance and a Fit to Fly certificate is required and the latter shall not have been issued prior to 48 hours of departure time.
Manual/Collapsible and non-spillable battery-powered wheelchairs are also allowed in the flight. However, wet battery powered wheelchairs in operating state are not allowed.
2. Visually and Hearing Impaired: Visually impaired people are required to check-in at least 2-3 hours prior to the departure time for smooth flight experience. If carrying a guide dog, reservation shall be made through Spicejet Call Centre and not online. Due notice of carrying of dog shall be given during the flight booking. Dogs are not allowed on seat. A moisture absorbent mat shall be carried and be placed under the seat on which the dog shall be seated. Dog shall be well trained, restrained and muzzled.
In general it is required that the people shall inform about their special needs during the time of booking or check-in.
3. Mental Disorder or Epilepsy: Spicejet requires that a Fit to Fly certificate be issued by a registered medical practitioner not prior to 48 hours of the scheduled departure time in cases where a person with mental disorder is flying. In addition, there is also a requirement that the passenger:
a. should not have taken alcohol within 12 hours of commencement of flight
b. is kept under sedatives during flight and stops en route, if he or she is in a state of excitement.
c. Spicejet requires that a registered medical practitioner and an assistant must accompany a passenger who has been in an excitement state and has been administered sedation within 2 weeks prior to the date of commencement of flight.
4. Passengers Requiring Stretchers: Some of the main provisions relating to special assistance required by passengers on stretchers on Spicejet flights are:
a. No stretcher passengers allowed on international routes.
b. Carriage of such passengers subject to Airplane configuration feasibility.
c. Clearance of all such cases to be obtained from Spicejet CMO.
d. There are charges associated with the carriage of stretcher using passengers. These shall be enquired at Spicejet numbers.
e. Only one stretcher per flight is permitted.
f. Maximum of 2 passengers are allowed to accompany stretcher passenger.
g. Medical form provided on the website of Spicejet (http://corporate.spicejet.com/content/pdf/MEDA%20Form.pdf) shall be filled by the treating doctor and the same shall be sent to Spicejet CMO by email or Fax. This shall be done prior to booking the flight. Please note that this MEDA form is not a 'Fit To Fly' certificate which is required by pregnant women
Spicejet also mentions that the ground and top clearances of stretcher so that travelling passenger shall know beforehand how he or she will be carried. Personal requests for altering the installed stretcher are not entertained. From cabin overhead panel, the clearance is of 2 feet and from floor, the clearance is 3.39 feet.
Passengers Needing Special Care
1. Unaccompanied Minors: Unaccompanied minors are charges INR 1500 per sector for domestic flights and as per following rates on flights originating from foreign airports:
Ex-India: INR 2000
Ex-Dubai: AED 200
Ex-Sharjah: AED 150
Ex-Kathmandu: NPR 4800
Ex-Male: USD 38
Ex-Colombo: LKR 4600
Ex-Bangkok: THB 1500
Ex-Muscat: OMR 25
Unaccompanied minors are not accepted for Riyadh and Kabul.
Only children in age group of 5-12 years are accepted as unaccompanied minors. There is a requirement to fill a form called the Unaccompanied Minor Form and provide photo identification proof.
2. Expectant Mothers: Expectant mothers in and including their 36th week of pregnancy are allowed to fly. Between 28-36 weeks are allowed to fly if they produce a Fit-To-Fly certificate from their attending gynaecologist/ MBBS doctor and a certification on their duration of pregnancy. Women into 37 week of pregnancy are not allowed to fly. This certificate shall not be older than 2 weeks from date of flight and in cases of complications in pregnancy or multiple pregnancies, it is required to produce a certificate no older than 48 hours from scheduled departure.
3. Infants: Children who are less than 2 years old are classified as Infants. They must be accompanied by an adult all the time. However, children less than 7 days of age need a certificate authorization from the physician, besides the usual age proof (birth certificate), ID proof and passport of infant. Carriage of infants is not charged any basic fare but there is a need to pay a fee for booking the infant inventory on a particular flight. Infants are subject to a fee of Rs 1260 per infant. Infants are not entitled to a free cabin baggage allowance of 7 kg but not allowed a separate seat. On international flights, fee for Infant is Rs 2500 for ex-India boarding. However, there are two exceptions to this rule. Delhi to Kabul and vice versa flights are charged Rs 1260 for 1 infant. Ex-India to Bangkok, infant fee is Rs 2570 and from Ex-Bangkok to India flights, this charge is THB 1435.
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Ankit
Posted on 28-Jun-2020Admin Reply :
Please enquire for the 'Spicejet Assist' service from the airline. This is a paid service. You have to check for special seat. There is no designated seat as such.
Ramesh Gupta
Posted on 14-Jun-2020Admin Reply :
No certificate is needed, provided it is normal and single pregnany. However, it is good to carry regular pregnancy progress reports which can be used to tell the number of weeks pregnancy has progressed, if the airlne asks for it.
Sonam shah
Posted on 09-Jan-2020Admin Reply :
No you do not require Fit To Fly certificate if there is no complication and this is a single pregnancy. However, you might be asked for proof of progress of pregnancy, so do carry regular check up card or report.
Sonam shah
Posted on 05-Jan-2020Admin Reply :
You need to take care of your baggage on your own.
SREEDIP GHOSH
Posted on 14-Nov-2019Admin Reply :
If you want to have a seat with more legroom, this needs to be reserved well in time so that others do not get it ahead of you. Therefore, please ask airline about the best seat option and then get it assigned ahead of time. You might have to pay some extra amount for this seat. So, if web check in does not bring clarity on seat having more legroom or not, it is better to approach the customer service of airline directly.
rogina khongshei
Posted on 14-Nov-2019Admin Reply :
Okay. At first, the pregancy period is considered on the date of travel, not at the time of booking tickets. Second, the airline allows pregnant woman to fly till the end of 36th week of pregnany but it only requires you to bring a Fit to Fly certificate from doctor if you have to fly after 32 weeks of pregnancy. So, you can fly if you bring a Fit to Fly certificate from doctor to fly. Hope the matter is clear now!
Meenakshi jain
Posted on 12-Nov-2019Admin Reply :
The child of age 12 years can avail the unaccompanied minor service by paying Rs 1500 as an additional fee for the service. You would need to sign a UNMR form, provide valid ID for identification proof of parent/guardian as well as the unaccompanied minor, contact details of the person whom the child is to be handed over with his proof as well. Please get in touch with the airline at their contact numbers +91 987 180 3333, +91 965 400 3333 for further details.
SUSANTA KUMAR NANDY
Posted on 02-Jul-2019Admin Reply :
Please get in touch with the airline well in advance of travel date and request for a wheelchair at the airports. Airline is duty-bound to do it.
Shipra
Posted on 18-Jun-2019Admin Reply :
Yes, assistance will be provided.
Somya
Posted on 03-Jun-2019Admin Reply :
If you expect someone to handle baggage for you, we are afraid no airline does that. However, you can check for the porter services available at the airport?
Tony Benzilas
Posted on 27-May-2019Admin Reply :
You will have to call the airline and mention the same to the airline. They will guide you on what all facilities the airlines provide for visually handicapped passengers.
Samarpan Apartments
Posted on 26-May-2019Admin Reply :
Yes, these can be taken. There is a procedure for that. You need to produce the death certificate of the deceased. Please check with the airline other documents you need to carry along.
Divya Singh
Posted on 24-May-2019Admin Reply :
Wheelchair assistance is provided by the airline. Please get in touch with the airline customer service and place the request at least a few days ahead of your travel date.
Sony Agrawal
Posted on 20-May-2019Admin Reply :
Just call the airline customer service.
BABITA UPADHYAY
Posted on 19-May-2019Admin Reply :
You must get in touch with the airline customer service and seek the wheel chair assistance. Also, do mention them the special condition he is in and the airline will inform about all documents you need to carry in order to fly.
Santhosh
Posted on 18-May-2019Admin Reply :
She will have to obtain a fit to fly certificate and it shall be obtained within 2 weeks of travel date. However, if there is any complication associated with pregnancy, she will have to obtain it within 48 hours time frame.
RUPA DAIRY
Posted on 16-May-2019Admin Reply :
Please contact the airline on phone.
Shemeer Babu
Posted on 13-May-2019Admin Reply :
You can check the proforma here: http://baggage-allowance.info/blog/spicejet-fit-to-fly-certificate-proforma/.
Raushan Kumar
Posted on 12-May-2019Admin Reply :
Since you are going for a sporting competition, we do not think the airline is going to charge you for this. You do need supporting documents. Please check with the airline what other docs are needed.
Anshu
Posted on 11-May-2019Admin Reply :
One adult is allowed to carry only one infant.
Suma Rao R
Posted on 11-May-2019Admin Reply :
Yes, it can be taken. Please check with the airline what all documents are required.
Anita Sharma
Posted on 08-May-2019Admin Reply :
If you require any mobility assistance, then customer service of airline needs to be contacted and they will tell the documents needed. However, you must mention this at the time of booking or anytime afterwards but days before flight departure time.
All said, there is nothing wrong in having a recent fit to fly certificate.
Mayuri
Posted on 29-Sep-2018Admin Reply :
Yes, it can be carried in check in baggage.
nathalie isoz
Posted on 07-Sep-2018Admin Reply :
You just have to call the customer care of the airline. Also, please do take advice from your treating doc on whether you are okay for flight.
Mayuri
Posted on 21-Aug-2018Admin Reply :
You will need a Fit to Fly certificate from treating gynaecologist. This certificate shall have a validity of 2 weeks.
Anika Vini Singh
Posted on 08-Aug-2017Admin Reply :
Airline would not help you in assisting with carriage of baggage.
Kiran Mudhili
Posted on 07-Aug-2017Admin Reply :
She might require a fit to fly certificate from the doctor. The details are provided in the content above.
Eknath
Posted on 07-Aug-2017Admin Reply :
It is mentioned in the content above. Please refer to it.
UTPAL RANJANCHAUDHURI
Posted on 23-Jul-2017Admin Reply :
It is given in the content above. Please read through it.
UTPAL RANJAN CHAUDHURI
Posted on 23-Jul-2017Admin Reply :
Please contact the airline customer support for this purpose. They would inform about all the docs needed for this purpose.
Praveen Nair
Posted on 20-Jul-2017Admin Reply :
Just need to inform the airline staff about it. Please inform them that you would be carrying it in cabin baggage.
Aruna
Posted on 17-Jul-2017Admin Reply :
You would need a Fit To Fly certificate from your treating doctor and this shall not be more than 2 weeks older from the scheduled dae of departure of flight.
abinash nayak
Posted on 02-Mar-2017Admin Reply :
There is no need for a fit to fly certificate but to show the proof of pregnancy weeks, you can carry the pregnancy card or report which is usually prepared by the doctors.
Alpika
Posted on 24-Feb-2017Admin Reply :
There will be other airport staff to help you with this one. Airline officials are not present outside. Also, airlines do not provide any service which is of personal nature. Therefore, please request the airport staff present there for this help.
You can also call up the airline office requesting this help, if it so provides.
Astha
Posted on 09-Feb-2017Admin Reply :
There is no business class on Spicejet.
Hemalatha
Posted on 05-Feb-2017Admin Reply :
This is best guided by the airline. Please contact the local office of airline.
R. Vijay Bhasker Rao
Posted on 31-Oct-2016Admin Reply :
If yours is a manual and fully collapsible wheelchair and is not battery operated, you can take it till the boarding gate or the aircraft door (if airport has this facility). Battery operated wheelchairs are not allowed in cabin.
Spicejet also offers its own wheelchair assistance along with an attendant to assist you in the airport area and also in transfering from wheelchair to seats and vice versa. However, we would request you to contact the airline customer care service at +919871803333/ +919654003333 for informing them about your need.
Rani
Posted on 29-Oct-2016Admin Reply :
You do not need a fit to fly certificate till the end of 28th week of pregnancy but it would be good if you carry it.
jayalakshmiprakash
Posted on 20-Oct-2016Admin Reply :
You will be allowed to take the wheelchair. You can speak to airline and get special seats assigned. We would like you to do it as soon as possible so that the seats are not already booked. Attendant is allowed but fare will have to be paid. Wheelchairs are generally excluded from the check in baggage allowance.
PRIYANKA SARKAR
Posted on 01-Oct-2016Admin Reply :
No, there is no need to pay for anything.
Saurabh Saxena
Posted on 30-Sep-2016Admin Reply :
We would request you to contact the airline directly to know the details. Airline would provide the wheelchair assistance at the airport and in the cabin. It can also help with comfortable seating. However, it might not be able to provide services of personal nature such as carrying the bags. It will certainly assist in moving her to the lavatory door inside cabin.
Samuel Subbarao
Posted on 10-Sep-2016Admin Reply :
Yes ticket has to be bought.
Maduvanthi Paramasivan
Posted on 08-Sep-2016Admin Reply :
You would need to carry a fit-to-fly certificate from the treating doctor.
Barkha
Posted on 06-Sep-2016Admin Reply :
You need to contact the airline to arrange for the same.
mahalakshmi
Posted on 25-Aug-2016Admin Reply :
You need to call their customer service.
Triya
Posted on 24-Aug-2016Admin Reply :
Please read through the content in above link under 'Expectant Mothers'.
Laxmi shree
Posted on 24-Aug-2016Admin Reply :
Yes, it will be an objection. Please bring it to the notice of the airline and seek solution.
surajit Narayan
Posted on 19-Aug-2016Admin Reply :
This service provided by the airline. PLease ask for it by calling the customer service of the airline. We would request you to seek this information at the time of ticket booking since there might be a limited capacity of wheelchairs on a flight.
Ankit
Posted on 27-Jul-2016Admin Reply :
It is a service which allows you to perform check-in formalities at the airport ahead of others. You do not have to wait for as long a time as normal passengers. You have to pay Rs 200 per passenger for this service.
Vns Ishwarya
Posted on 25-Jul-2016Admin Reply :
If you are in 28th month of pregnancy, it is better to carry a fit-to-fly certificate.
sandhya
Posted on 20-Jul-2016Admin Reply :
It is okay to fly provided there is no complication in pregnancy and it is single pregnancy. We advice you to carry pregnancy progress report card which is normally maintained by doctors for regular visits. This might be asked for by the airline staff at airport.
Sasikala
Posted on 19-Jun-2016Admin Reply :
You are required to produce the fit-to-fly certificate from the treating doctor. Crew can only assist but can not provide medical assistance during flight in case of any complication. They are not specialists at attending to medical issues.
Divya Rajagopal
Posted on 07-Jun-2016Admin Reply :
Spicejet provides this service. All airlines provide this service.
vaishnavi lohar
Posted on 06-Jun-2016Admin Reply :
There is no need to carry it if it is normal and single pregnancy
Mehebub Hossain
Posted on 30-May-2016Admin Reply :
yes, Fit ti Fly certificate would be required.
Malini Balamurugan
Posted on 22-May-2016Admin Reply :
Please speak to the airline directly. Spicejet Assist is the service.
Rajeev k
Posted on 18-May-2016Admin Reply :
You can of course travel during pregnancy up to 36 weeks. Till 28 weeks, there is no need for a fit to fly certificate provided there is no complication and you have single pregnancy. Beyong 28 weeks of pregnancy, you must carry a fit-to-fly certificate.
Ankit
Posted on 19-Apr-2016Admin Reply :
If there is no prior complication or there are no multiple pregnancies, then you do not require a Fit to Fly certificate. Simply carry your pregnancy progress report or medical chart which patients are required to maintain.
eswar
Posted on 13-Apr-2016Admin Reply :
You will have to pay special handling charges since it is more than 39 inches. Charges are AED 170
Nageshwari
Posted on 01-Apr-2016Admin Reply :
You will need to have a Fit-to-Fly certificate from treating gynae.
Jyoti
Posted on 24-Feb-2016Admin Reply :
You have to carry the Fit to Fly certificate. The pregnancy period is not calculated on the day of booking flight but as is on the date of travel.
Sandesh Khandelwal
Posted on 08-Feb-2016Admin Reply :
While there is no special facility on offer for pregnant women, there are other general services which can be of some help to you. These are Priority Check In and Bag Out First.
Mittal
Posted on 15-Jan-2016Admin Reply :
Already answered.
Veena
Posted on 24-Dec-2015Admin Reply :
You can always carry excess baggage by paying charges for it. These charges would either be based on a per kg rate or a pre-paid slab.
SACHIN BSF
Posted on 19-Dec-2015Admin Reply :
There can be avoidable complications.
Vipin kumar
Posted on 06-Dec-2015Admin Reply :
She is required to carry a Fit To Fly certificate.
Wafeer Khan
Posted on 29-Nov-2015Admin Reply :
It is 28 weeks, not 32 weeks.
Alafia Arif Lightwala
Posted on 14-Nov-2015Admin Reply :
Women up to 36 weeks of pregnancy are allowed to fly. And, between 28-36 weeks, you are allowed to fly by carrying a fit to fly certificate.
Sachin khandelwal
Posted on 08-Nov-2015Admin Reply :
Yes, it is required. You will get it from treating doctor or gynaecologist. MEDA form is different. It is need when the airline medical staff examines the passenger requiring special assistance.
shivani
Posted on 17-Oct-2015Admin Reply :
Even if Spicejet does not have a lounge of its own, there is a common lounge for air travellers at Delhi Airport. Passengers holding a valid ticket to travel within the next 24 hours can access the visitors lounge at T3 through Gate 1 and Gate 8
Vasudev
Posted on 16-Oct-2015Admin Reply :
She will need a Fit-to-Fly certificate from the treating gynaecologist which is to be shown to the airline staff during check in.
Neha
Posted on 07-Oct-2015Admin Reply :
You can safely take it to be 1st of March +/- 2 days.
LALBAHADUR R BATHE
Posted on 09-Sep-2015Admin Reply :
Rules are mentioned in the content above. Please read through these. If there is any confusion, please let us know.
abhijeet singh
Posted on 24-Aug-2015Admin Reply :
Generally, these four are acceptable:
a. Hospital discharge summary of mother
b. Passport of infant
c. Birth Certification
d. Vaccination chart.
You can carry dependent card as well if there is no other documentary proof with you.
Ramani
Posted on 10-Aug-2015Admin Reply :
You can do it.
santosh
Posted on 21-Jul-2015Admin Reply :
You would be required to produce a Fit To Fly certificate. This you will get from the treating doctor. And, this certiificate shall not be older than 2 weeks from date of flight in case of normal pregnancy and 48 hours before flight in case of complications or multiple pregnancies.
Dr Arati prabhu
Posted on 20-Jul-2015Admin Reply :
Fit-to-fly certificate shall not be older than 2 weeks before flight in case of normal pregnancy but if there are complications, the certificate shall not be older than 48 hours.
vishakha
Posted on 20-Jul-2015Admin Reply :
No certificate is needed but please do carry your pregnancy progress report which is generally maintained by doctors. This is to help airline staff know your week at pregnancy.
Manisha Sharma
Posted on 24-Jun-2015Admin Reply :
Since you would be in 25th week of pregnancy, Fit to Fly certificate is not required. Doctors files you would be carrying will substantiate that you are not in 28-36 week pregnancy period or are not having any complication.
Swarna Shree
Posted on 22-Jun-2015Admin Reply :
For international flights, a fit to fly certificate is needed by Spicejet when you have in 28-36 weeks of pregnancy period. Second, this certificate is required from the attending gynaecologist or MBBS doctor. Third, this document shall not be more than 2 days old from date of departure of flight. So, ideally you shall get it within 48 hours prior to flight.
Aanandika
Posted on 09-Jun-2015Admin Reply :
Unaccompanied minor service is provided only when there is no adult traveling with the minor. So, you can not avail of it. The newly launched Spice Assist service will only be helpful to you to guide through the check in procedure. You can take this service but will have limited importance since the person would not help you with the baggage.
sangeetha
Posted on 04-Jun-2015Admin Reply :
Since you are between 28-36 weeks of pregnancy, there is a requirement of Fit to Fly certificate and also the doctor's certificate confirming your state of pregnancy. These have to be obtained from your treating doctor which shall be a registered medical practitioner. If there are no complications with the pregnancy, you can have these of 2 weeks validity but, if there are complications, a 2 day validity certificate is needed. In short, it is better to have this certificate no longer than 2 days before the scheduled date of flight. Fit to Fly certificates are available with the doctors.
Raja Rajan
Posted on 31-May-2015Admin Reply :
It would be good to carry a Fit to Fly certificate. Its validity is of 2 weeks so you can use it for the week ahead.
shabnam
Posted on 21-May-2015Admin Reply :
Doc's certficate stating the period of pregnancy, a fit to fly certificate (available with docs) and an indemnity bond (to be signed at the time of check in)
Anjana Venugopal
Posted on 20-May-2015Admin Reply :
You would be required to provide the Fit to Fly certificate from your treating doctor, which, in your case, is in Dubai. It is available with the doctors. There is also a need to fill Indemnity bond at the airport.
Helen
Posted on 09-May-2015jinju
Posted on 01-May-2015I will be 35 weeks and 4 days when I fly from Bangalore to Chennai by spicejet. Will I have a problem at check in? Have the medical clearance form with me
Admin Reply :
As per the declared policy of Spicejet, pregnant women who have completed 36th week of pregnancy are allowed to fly. Those who are in 37th week and above are not allowed. Since you are also in 36th week of pregnancy, you will be allowed to be on board. You would need a certificate from treating gynae stating stage of pregnancy and that you are fit to fly.
Jyothirmayi
Posted on 25-Apr-2015Admin Reply :
Pavani
Posted on 20-Mar-2015Hi I am 24 weeka pregnant. Do I hve to carry any medical certificate with me? can I carry my medicines and food along with me in a domestic flight??
Admin Reply :
There will be no issues. Your pregnancy progress report card (that you take while visiting the doc) will be good enough. You can take medicines and food in flight provided the food is not smelly, oily or messy and it would be good to carry doctors prescription along with.
Geethu
Posted on 08-Mar-2015Admin Reply :
Geethu
Posted on 08-Mar-2015Admin Reply :
Manigilla Durga Prasad Reddy
Posted on 15-Feb-2015I am deaf, i have a Hearing Impairment certificate but i have not spicejet Hearing Impairment certificate, Then should you help me about more please
Admin Reply :
Yes, you can carry the same Hearing Impairement certificate. There is no special requirement for the same. You must carry your photo ID proof. Airlines staff will assist you at the airport.
jessy dominic
Posted on 31-Jan-2015I am 32 week by pregnancy and i want to travel from Male' to Cochin in the next few days...which form should i submit while traveling and could you please forward that form to me as early as possible?.. Hope to hear favourable reply from you soon..
Admin Reply :
The form can be accessed through this link: http://corporate.spicejet.com/content/pdf/MEDA%20Form.pdf. You are required to duly fill it and get it signed from attending gynaecologist. You would also be required to submit a certificate from the treating gynae stating the duration of pregnancy.