The application will also help in tracking of the lost luggage. It will also be able to send advanced notification to your contacts informing them of your arrival at the airport. At the same time, passengers will also be alerted if there are any problems at the immigration or customs. Improvement in customer service has been one of the key focus areas of airlines in the wake of stiffening competition and the need to maintain a loyal customer bases. Companies are trying all means available at their disposal to meet this objective with mobile technology being the prime focus of these companies .